Glossary
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Psychological Contract

Psychological Contract

Table of Contents

    What Psychological Contract Means for HR and Employee Experience?

    The Psychological Contract influences employee satisfaction, emotions, and EX touchpoints, shaping organizational culture and engagement.

    HR plays a pivotal role in fostering a mutually beneficial relationship, ensuring a positive workplace atmosphere and efficient leadership.

    Psychological Contract

    An unwritten set of expectations between an employer and an employee, defining the mutual understanding and implied obligations in the workplace.

    Why Psychological Contract Matters for Your Organization?

    The Psychological Contract underpins trust and commitment, driving employee engagement, retention, and overall organizational success.

    • Fosters a culture of transparency and accountability
    • Enhances employee motivation and commitment
    • Strengthens employer-employee relationships
    • Encourages loyalty and reduces turnover
    • Promotes a positive work environment

    How Psychological Contract Connects Across HR Functions?

    The Psychological Contract influences various HR functions:

    • Recruitment: Setting clear expectations during the hiring process
    • Performance Management: Aligning goals with implicit agreements
    • Training and Development: Building trust through support and growth opportunities

    Tips for Using Psychological Contract Effectively

    • Establish clear communication channels
    • Regularly revisit and reinforce expectations
    • Promote a culture of trust and openness
    • Recognize and reward contributions aligned with the psychological contract

    How Psychological Contract Shapes the Employee Experience (EX)?

    The Psychological Contract influences various aspects of the employee experience:

    • Sense of belonging and purpose
    • Career growth opportunities and development
    • Workplace experience and satisfaction

    Quick FAQs About Psychological Contract

    1. What Are the Key Elements of a Psychological Contract?

    The key elements include trust, transparency, fairness, and mutual respect between employers and employees.

    2. How Can Organizations Improve Their Psychological Contracts?

    Organizations can enhance their Psychological Contracts by fostering open communication, setting clear expectations, and valuing employee contributions.

    3. What Happens if There Is a Breach of the Psychological Contract?

    A breach of the Psychological Contract can lead to decreased morale, increased turnover, and a breakdown in trust between employees and the organization.

    4. How Can HR Professionals Ensure a Strong Psychological Contract?

    HR professionals can strengthen the Psychological Contract by aligning organizational values with employee expectations, offering opportunities for feedback and growth, and recognizing employee contributions.

    Related HR Terms and Concepts for Psychological Contract

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    46% with an upward arrow above, followed by text stating employees know what is expected of them at work, attributed to Gallup.
    Graphic showing 85% of employees are not engaged in their workplace, attributed to Gallup.
    Graphic showing $438 billion loss to the world economy due to poor workforce engagement, attributed to Gallup.
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