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As HR professionals and people managers, you know that traditional reviews that rely on manager-only feedback is an outdated concept, and from an employee's perspective, it is a one-sided conversation. But with 360-degree feedback, you can measure each employees' strength and weaknesses and get well-rounded insights that can foster their growth and development.
But managing this process independently can be challenging, which is why we've curated a list of the top 360 feedback software solutions equipped with essential features that will help you collect and manage all that feedback, and collate them into useful insights effortlessly.
These tools can help you identify blind spots, promote accountability, and build stronger teams. Whether you're enhancing someone's leadership skills or creating performance improvement plans, the right 360 feedback tool can be a game-changer.
Let’s explore some of the best 360 feedback tools that can streamline your review process and deliver actionable insights for your organization.
ThriveSparrow is a versatile 360 feedback software that offers comprehensive feedback through 360, 180, and 90-degree evaluations. This feedback tool provides detailed, actionable insights that facilitate the development of individual plans.
Moreover, ThriveSparrow's AI-Based Personal Development Plans (PDPs) complement 360-degree reviews, enabling managers to create targeted development strategies efficiently.
Key features of ThriveSparrow's 360 evaluation tool include:
- GAP Analysis: Pinpoint employee strengths and areas for improvement, facilitating targeted developmental strategies.
- Competency Summary: Compare self-assessments with peer ratings to reveal hidden strengths and blind spots.
- Recognize Outstanding Performance: Provide a platform for appreciation and celebration of achievements.
- Goal Management: Integrate performance management with goal tracking for more granular performance assessment.
Pros
- Customizable engagement surveys and insightful analytics, which help organizations track employee sentiment effectively.
- User-friendly interface and responsive customer support.
Here's what a ThriveSparrow user reviewed.
Cons
- Reporting capabilities could be more detailed.
- Lack of certain features, like matrix-format questions and AI-driven insights for some users.
AI-driven insights has been implemented recently in ThriveSparrow.
Pricing
It has 4 plans billed annually,
Engage: Starts from $3/month/employee.
Kudos: Starts from $2/month/employee.
Performance: Starts at $5/month/employee.
Goals: Starts at $3/employe/month.
Take a walkthrough of our product to see if it's the right fit for your organization. > Book a free call with one of our product experts.
Primalogik is a robust 360 feedback platform that allows you to compare different managers' rating styles and identify potential bias in assessments. Its Automatic Reminder feature ensures timely submission of feedback, freeing up managers to focus on strategic tasks.
Key features of this 360 review software include:
- Assessment Bias Report: Identify bias pattens in employee feedback.
- Benchmark Comparisons: Compare an employee's 360-degree feedback against other co-workers and see where people perform well and where they need to improve on.
- Nudge Reminders: HR admins can send additional reminders to user who haven't submitted responses.
- Manager Journal: Managers can save private notes on their subordinates, and add it to the dashboard.
Pros
- Excellent customer service and user experience.
- Well-organized platform with an easy learning curve.
Here's what a Primalogik user reviewed.
Cons
- Some users felt the email content and frequency could be improved for better user experience.
What a Primalogik user reviewed.
Pricing
Primalogik has a 30-day free trial and has 2 pricing plans,
Feedback: $3-6 per user/month
Performance: $4-8 per user/month
QuestionPro is a versatile 360-degree feedback tool with several survey features. In addition to performance evaluations, QuestionPro lets you develop surveys for market research and client feedback, along with customizable 360-degree feedback questionnaires.
Key features of QuestionPro include:
- Infer Sentiment with AI: Help subjects make sense of the open-ended comments from peers and managers with Watson AI sentiment analysis.
- Respondent Portal: Track who answered surveys and send automated reminders to those who didn't.
- Configure Assessments: Measure the most critical competencies by configuring only what you need.
- Dynamic Reporting: Gain actionable insights with easy-to-understand reports highlighting strengths and areas for improvement.
Pros
- Intuitive interface and ease of use, are particularly appreciated by non-profit organizations.
- Quick setup process and excellent customer service.
What a QuestionPro user reviewed
Cons
- Some users found the tiered feature access restrictive.
- Occasional slow loading times and difficulties with edits were reported.
A QuestionPro user review
Pricing
QuestionPro offers 4 pricing plans billed annually,
Essentials: Free plan for a single user with a limit of 10 surveys and 200 responses each.
Advanced: $99/user/month
Team edition: $83/user/month
Research edition: Custom pricing
Trakstar is a talent management platform that combines four complementary products into one solution. With Trakstar, you can build your own rating scales, templates, and development plans, and you can schedule your 360 reviews when you need to.
After you conduct 360-degree feedback, you can use Trakstar's performance management software for succession planning, training, and upskilling, making it one of the most versatile 360-feedback tools in the market.
Best Features of Trakstar include:
- Flexible review process: Customize the 360-degree review process to align with your organization's culture and objectives.
- Modern interface and control: Managers have full control over feedback sharing, enhancing the review experience.
- Automated feedback collection: Streamline the gathering of employee development insights.
- Holistic employee assessment: Gain a complete picture of employee performance, eliminating bias and identifying top performers.
Pros
- The Trakstar Hire module was particularly praised for streamlining hiring processes.
- Users appreciated the ability to leave comments on work, strengthening performance reviews.
A review by a Trakstar user.
Cons
- Some users experienced glitches with the training module and felt the Learn interface needed improvement.
- The abundance of customization options was occasionally overwhelming for new users.
What a Trakstar user reviewed.
Pricing
Trakstar hasn't included its pricing on the site. You'll have to request them for a price.
15Five offers a modern, holistic 360 performance review software that both managers and employees appreciate. The platform's proprietary calibrations algorithm helps reduce bias and create consistent performance measures. Additionally, AI-Assisted Reviews provide objective, data-backed feedback in seconds.
Key features of 15Five's 360 feedback platform include:
- Let Review Cycles Repeat Automatically: Create your own custom review cycle and let them run on their own by setting just a few toggles.
- Research-Backed Competency Assessments reveals the most important skills and behaviors critical for high performance.
- Best Self Review® is 15Five’s growth-focused performance review process that helps employees develop their strengths, align with company values, and foster continuous engagement.
Best Self Review is a registered trademark of 15Five. - Insightful reporting: Access easy-to-use reports evaluating performance ratings across various dimensions.
- HRIS and productivity integrations: Send your performance data back and forth with any HRIS.
Pros
- Comprehensive performance management features, especially the Self-Review tool.
- Ease of tracking workload and setting priorities.
What a user said about 15Five
Cons
- Lack of result combination from previous review cycles.
- Some users felt overwhelmed by the number of features, with limited training materials provided.
What a 15Five user said
Pricing
15Five offers 3 pricing plans, billed annually:
Engage: $4/user/month
Perform: $10/user/month (includes 360-degree feedback)
Total Platform: $16/user/month (includes both modules and HR Outcomes dashboard)
Leapsome is a people enablement platform known for providing meaningful and growth-focused 360-degree performance reviews that are easy to set up and beneficial for everyone involved.
Apart from just automating performance reviews, Leapsome automatically triggers probation reviews, and reminds participants to complete their reviews, so you don't have to nudge them yourself.
Additionally, its performance management tools, including goal tracking, competency assessments, and real-time feedback, support continuous improvement.
Leapsome Best Features include:
- Curb Bias During Reviews: Use data from past feedback, and 1:1 meeting notes for fairer reviews.
- Customizable review builder: Tailor performance reviews using best-practice templates or fully customized settings.
- Automated review cycles: Save time with automated, recurring review cycles and employee data-triggered reviews.
- AI CoPilot: Analyze responses in seconds, and extract key themes and feedback along with actionable recommendations.
Pros
- Good platform functionality
- Excellent customer support
What a Leapsome user reviewed.
Cons
- Some users noted a steep initial learning curve.
- A few mentioned that better onboarding resources could be provided for new users.
A review by a Leapsome user.
Pricing
Leapsome hasn't disclosed their pricing, so you'll have to contact them for a custom quote.
Qualtrics, a prominent 360-evaluation tool, automatically aggregates feedback into personalized subject reports. Its out-of-the-box development framework includes pre-defined core competencies, making it easy to jumpstart your development program.
In-depth data analysis and intelligent survey design make Qualtrics a top choice for organizations seeking complete feedback solutions.
Key Features of Qualtrics:
- Close Development Gaps with LMS: Provide support to employees with LMS courseware helping them close development gaps quickly.
- Automated, personalized feedback: Aggregate 360 feedback into tailored reports for each employee.
- Dive deep into competencies that require further development by also looking at engagement reports and 360 Development outcomes.
- Prevent Unwanted Turnover: With the Attrition dashboard, you can identity behaviors related to employees who are most likely to quit.
Pros
- Well-detailed and researched questionnaires.
- Excellent customer service and flexible platform offering various question types and custom reports.
A Qualtrics user review.
Cons
- Some users experienced accuracy issues with survey data.
- Higher pricing plans were considered expensive by some users.
Here's what a Qualtrics user said.
Pricing
Qualtrics doesn't have a pricing plan, so you'll have to book a demo with the Sales team and ask them for a custom plan.
Culture Amp is an employee experience platform that promotes positive workplace environments through its 360 assessment tools. The platform's customizable surveys use industry-best templates, allowing businesses to track interaction trends and improve with real-time feedback. Culture Amp's strongest suites is AI and People Science Recommendations that can help you make better decisions.
The most valuable features of CultureAmp's 360 feedback software include:
- Data-Driven Surveys: Utilize science-backed templates for fair and unbiased performance management.
- Have Ongoing Performance Conversations: Drive performance with 1:1s and have performance on the go while aligning with your employees' expectations.
- Build Recognition into your workflow with Shoutouts.
- Comprehensive feedback tools: Leverage machine-learning-powered tools for ongoing, multi-source feedback.
- Integration with engagement insights: Connect performance management with engagement and development insights.
Pros
- Comprehensive employee engagement tools, including customizable surveys and performance reviews.
- User-friendly interface and ease of customization.
What a Culture Amp user reviewed.
Cons
- Some users noted limited reporting capabilities.
- Several users mentioned the high cost, especially for smaller companies.
A user review about Culture Amp.
Pricing
Culture Amp has 3 pricing plans that require a custom quote. We recommend choosing the 'Perform' plan to get the Culture Amp's performance management and feedback features.
Alchemer is a versatile survey and feedback platform that includes 360-degree feedback capabilities. It allows firms to construct extensive and personalized feedback questionnaires with various survey question types, making it a flexible 360 survey tool.
Its focus on survey customization and data analysis makes it a good alternative for firms seeking customized 360-degree feedback solutions.
Alchemer's best 360 assessment software features include:
- Customizable surveys for every need: Design and deliver powerful, custom surveys for various purposes.
- Lifecycle feedback collection: Trigger targeted surveys at key moments in the employee journey.
- Automated response actions: Set up automated notifications and actions based on survey responses.
- In-Depth insights and reporting: Identify trends and share results with advanced reporting tools.
Pros
- Flexibility and ease of use, particularly its no-code/low-code setup.
- Robust features, including customizable question types and advanced branching logic.
What a user reviewed about Alchemer.
Cons
- Some users found the 360 module less intuitive compared to other feedback tools.
- A few users mentioned that the platform can become costly when scaling for larger organizations.
What a user said about Alchemer.
Pricing
Alchemer offers a free trial along with 4 pricing plans,
Collaborator: $55/user/month
Professional: $165/user/month
Full Access: $275/user/month
Business Platform: Request a demo
A 360 feedback tool is a system that gathers insights about an employee’s performance from multiple sources, including peers, managers, direct reports, and sometimes even customers.
This holistic approach helps individuals understand how they’re perceived across various roles in the organization, offering a more well-rounded view of their strengths and areas for improvement.
It’s a valuable tool for personal and professional growth, as it highlights different perspectives that one might not receive from a traditional manager-only review.
To make 360 feedback truly effective, it's important to follow a structured approach that ensures the feedback is both constructive and actionable. Here’s a simple process to guide you:
Step 1: Define the Competencies You Want to Measure
Start by outlining the key skills and behaviors you want to evaluate, such as leadership, teamwork, communication, or decision-making. Tailor these competencies to match the role of the person being reviewed, ensuring that the feedback gathered is relevant and meaningful.
Step 2: Determine Who Will Rate the Subject
Choose a diverse group of raters who regularly interact with the subject, such as peers, direct reports, managers, and, when relevant, clients. A variety of perspectives ensures a more well-rounded and balanced evaluation.
Step 3: Run the Survey Using a 360 Feedback Tool
Leverage a 360 feedback tool to collect input anonymously, which encourages honest and candid feedback. Once the survey responses are collected, share the results with the individual and use the insights to craft a development plan, highlighting strengths and identifying areas for improvement.
Step 4: Leverage the Results
Use the feedback to develop a clear action plan. Focus on leveraging strengths and addressing areas for growth, setting specific, measurable goals. Follow up periodically to track progress, make adjustments, and ensure ongoing development.
Looking for a tool that simplifies this process?
ThriveSparrow can help you at every step. With ThriveSparrow's 360 feedback solution, you can define competencies, gather anonymous feedback seamlessly, and generate insightful reports to help you and your team build personalized development plans. Whether it's fostering leadership skills or improving teamwork, ThriveSparrow makes it easier to turn feedback into action.
Collect and analyze feedback, create actionable development plans, and ensure continuous improvement for your team.
Set your managers and subjects, and you're all set! Conducting 360 reviews has never been this effortless—ThriveSparrow makes it simple and stress-free. Book your free demo today to experience it firsthand!
Choosing the right 360 feedback tool can maximize the effectiveness of your 360-degree performance reviews. Here are a few key aspects to consider when selecting a tool:
- Customizability: Ensure the platform allows you to customize questions, rating scales, and feedback categories to meet your specific requirements.
- User Experience: Opt for a platform that offers a free trial so you can assess its ease of use. A user-friendly interface is critical for ensuring that participants can navigate the platform effortlessly.
- Reports and Analytics: The tool should include a robust reporting system that provides comprehensive analytics, customizable dashboards, trend analyses, and text insights. These features are invaluable for informed decision-making and developing personalized development plans.
- Data Security: Choose a platform that adheres to stringent data security protocols and compliance requirements to protect sensitive company information. Features like role-based access controls are essential for maintaining the anonymity and confidentiality of survey responses, as well as company data
- Integration Options: The tool should seamlessly integrate with existing HRIS systems, including talent management and learning management systems, to streamline workflows and enhance efficiency.
Choosing a 360 feedback tool is a big decision. No doubt about that. So to persuade you a bit more and to put your mind at ease, here are some of the benefits you get when you incorporate a 360 degree feedback tool into your enterprise.
1. Holistic Performance Insights
360-degree feedback gives a comprehensive view of an employee's performance by including feedback from peers, managers, and direct reports. This approach reveals an employee's strengths and areas for improvement from multiple angles, offering a richer insight than traditional top-down evaluations. It enables targeted training and development, fostering a culture of ongoing growth.
2. Boosts Self-Awareness
Employees gain deeper self-awareness through feedback from various sources, helping them see how their actions impact others. This awareness prompts personal development, allowing individuals to leverage their strengths and address their weaknesses.
3. Fosters Empathy and Collaboration
This feedback method enriches workplace empathy and teamwork by sharing diverse perspectives and experiences. Understanding challenges faced by colleagues cultivates a supportive environment, enhancing empathy, respect, and inclusivity, which in turn promotes effective collaboration and problem-solving.
4. Personalized Skill Development
With 360-degree feedback, organizations can pinpoint specific skill gaps and competencies needing enhancement, leading to tailored development plans. This focused approach accelerates skill acquisition, boosting employee morale and performance as they see tangible progress.
5. Cultivates Accountability
The knowledge that feedback comes from multiple sources motivates employees to uphold their responsibilities and adhere to company standards. This heightened sense of accountability improves work ethic, punctuality, and adherence to policies, driving continuous improvement and enhancing overall productivity and effectiveness.
And That's a Wrap
Incorporating a 360-degree feedback tool offers benefits such as a holistic perspective on performance, enhanced self-awareness, fostering empathy and cooperation, customized skill development plans, and creating an accountability culture. It's a timeless investment in improving employee development and organizational growth.
We hope this article helped you in making an informed decision in the right 360 feedback tool for your organization.
