Employee engagement and performance management have taken center stage in 2025. HR leaders are being asked to drive results with fewer resources, while also navigating AI adoption and tackling declining engagement levels (PRNewswire).

This is where Lattice comes in. Marketed as an AI-powered people management platform, it promises to centralize performance, goals, feedback, and engagement into one system.

‍But does it deliver? And is it the right choice for your organization?

In this review, we’ll break down Lattice’s features, pricing, pros, and cons—drawing on expert analyses and verified customer reviews. We’ll also look at which types of organizations benefit most from the software and explore the best alternatives.

What Is Lattice?

Lattice Homepage
Lattice Homepage

Lattice is a performance management and employee engagement platform designed to bring reviews, OKRs, recognition, and career development together in one place.

The platform helps HR teams and managers:

  • Run structured performance reviews with customizable templates.
  • Align individual goals with company-wide objectives using OKRs.
  • Capture real-time feedback and recognition.
  • Track employee engagement through surveys.
  • Support growth and promotion pathways with career development tools.

Instead of juggling spreadsheets or separate systems, Lattice aims to streamline the full performance lifecycle.

Key Features of Lattice

Now that we know what Lattice offers, let’s take a closer look at its features.

Feature What It Does Why It Matters
Performance Reviews Customizable templates, 360° feedback, automated reminders Simplifies review cycles and consolidates feedback
Goals & OKRs Set, track, and align goals with progress dashboards Keeps employees focused on priorities and company objectives
Continuous Feedback & Recognition Peer and manager recognition tools for real-time input Encourages a culture of appreciation and improvement
1:1 Meeting Tools Structured agendas, notes, and follow-up tracking Helps managers and employees stay aligned
Engagement Surveys Pulse, eNPS, onboarding, and exit surveys Identifies sentiment trends and benchmarks for HR
Career Development (Grow) Growth plans, competency tracking, career pathways Supports retention and employee advancement
Compensation Tools Benchmarking, pay planning, and compensation cycles Aligns pay with performance and market data
Integrations Slack, Microsoft Teams, Google Workspace, HRIS systems Streamlines workflows and reduces manual effort

Lattice Pricing (2025)

With its features covered, the next step is to understand how Lattice is priced and what you get at each tier.

Plan / Module Price (per user/month) What’s Included
Performance Suite Starts at $11 per user/month Core performance management: reviews, goals, OKRs, 1:1s, feedback
Engagement Add-on Typically $4–$6 per user/month (depending on contract size) Pulse surveys, eNPS, onboarding & exit surveys, AI insights
Grow Add-on US$4 Individual development plans, skill tracking, career pathing
Compensation Add-on Pricing available on request Compensation cycles, benchmarking, pay-planning tools
HRIS ≈ US$10 Employee records, onboarding, workflows, reporting
Unbundled Modules US$8 Option to purchase only Performance or OKRs separately
Annual Minimum Around $4,000–$9,000 annually, depending on team size and features enabled Annual billing only, includes support & onboarding
Free Trial Yes Test Lattice features before committing

💡 Important to note: Lattice requires a minimum spend of US$4,000 annually and does not offer a free tier. However, a free trial is available.

Pros

  • The interface is praised widely for being clean, intuitive, and easy to navigate.
  • The reporting dashboards deliver meaningful analytics that help teams understand engagement and performance trends.
  • Real-time feedback and recognition tools foster ongoing communication and appreciation between peers and managers.
  • The ability to customize review cycles and templates allows organizations to adapt Lattice to their specific structures.
  • The Grow module helps employees see their path forward and aligns career development with business goals.

Cons

  • New users often face a learning curve; mastering all features takes time.
  • Some review templates and report customizations feel less flexible when workflows are non-standard.
  • The mobile version lacks certain features and feels less responsive compared to the desktop.
  • Add-on pricing and module stacking can make the overall cost quite high for smaller teams.
  • Integrations with less common tools or non-standard systems require extra configuration or may lag behind expectations.

Lattice G2 review

Average Score: 4.7/5 across review platforms

Lattice g2 review
Source: G2
Lattice g2 review1
Source: G2

Who Uses Lattice?

Lattice is most commonly used by:

  • Tech startups and scale-ups needing goal alignment and continuous feedback.
  • Consulting and professional services firms managing project-based work.
  • Healthcare organizations that require structured reviews and compliance tracking.
  • Retail and frontline teams engaging dispersed employees through recognition tools.
  • Education and nonprofits fostering collaborative, mission-driven cultures.

It works best for mid-sized and larger companies with dedicated HR teams. Smaller businesses may struggle with cost and setup.

Alternatives to Lattice

Lattice is a strong platform, but it isn’t the right fit for everyone. Here are alternatives worth considering:

ThriveSparrow – Best Alternative to Lattice

ThriveSparrow Product Screenshot
ThriveSparrow Homepage

If you’re looking for a modern, affordable, and easy-to-adopt platform, ThriveSparrow is one of the strongest alternatives.

  • Employee Engagement: Pulse surveys, eNPS, sentiment analysis, and multilingual support help you capture honest employee voice.
  • Recognition: Peer-to-peer Kudos Wall, leaderboards, and a rewards marketplace reinforce appreciation.
  • Goals & Performance: Transparent OKR tracking, real-time dashboards, and feedback loops keep teams aligned.
  • AI Insights: Tools like Infer AI highlight patterns in feedback, while text analysis uncovers sentiment.
  • Accessibility: QR-code surveys make it easy to reach deskless and frontline workers.
  • Pricing: starts at US$2 to US$5 per employee/month (billed annually), depending on the module — Kudos ($2), Engage ($3), Performance ($5), etc Plus, a 14-day free trial with no credit card required.

👉 ThriveSparrow is particularly effective for SMBs and mid-sized companies that want the power of engagement, recognition, and performance tools—without the complexity and high costs of Lattice.

Check out the ThriveSparrow vs. Lattice comparison.

Thrivesparrow vs Lattice
Feature comparison between ThriveSparrow and Lattice

Other Alternatives

  • BambooHR: A simpler all-in-one HR suite with payroll and benefits.
  • Workday: An enterprise-level HCM platform with advanced analytics.
  • Gusto: Payroll-first HR software with some performance tools.
  • 15Five & CultureAmp: Strong options for continuous feedback and engagement.

Final Thoughts

Lattice is a robust and feature-rich platform for performance management and engagement. It’s best suited for mid-sized and enterprise organizations that need deep functionality and can invest in setup, training, and ongoing costs.

However, if your priority is affordability, accessibility, and engagement at scale, ThriveSparrow emerges as the best alternative. It delivers continuous engagement, recognition, performance, and analytics—without the steep learning curve or high price tag.

👉 Try ThriveSparrow free for 14 days and see how it helps you build a culture of engagement and growth.

FAQs

1. What is Lattice used for?

Lattice is a people success platform that combines performance reviews, goal tracking, employee engagement surveys, and feedback tools. It helps HR teams and managers improve employee growth, alignment, and retention.

2. How much does Lattice cost in 2025?

Lattice pricing starts at around $11 per user per month, with different modules (like performance, engagement, or compensation) priced separately. Costs increase as you add features, and there is no permanent free plan.

3. Is Lattice good for small businesses?

Lattice can work for smaller teams, but its pricing and setup are often better suited for mid-sized companies (50–1,000 employees). Small businesses may prefer simpler and more affordable platforms like ThriveSparrow.

4. What are the pros and cons of Lattice?

Pros include customizable reviews, strong goal alignment, robust survey templates, and analytics dashboards. Cons are higher costs, a learning curve for new users, and limited appeal for very small or very large enterprises with complex needs.

5. Who are Lattice’s main competitors?

Lattice competitors include ThriveSparrow (engagement, recognition, OKRs at lower cost), Leapsome (all-in-one performance and learning), 15Five (weekly check-ins and feedback), and CultureAmp (specialized engagement surveys and analytics).