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HR leaders in 2025 must keep teams engaged while budgets shrink and remote work persists. Tools that combine performance reviews, goal tracking, feedback and learning are becoming essential. Leapsome positions itself as a people enablement platform that rolls all these functions into a single hub. This integration aims to replace scattered spreadsheets and disconnected apps.
In this review, you’ll get a straightforward look at what Leapsome offers, how much it costs, where it shines or falls short, and which types of teams benefit most from its people‑enablement suite. Use these insights to decide if Leapsome fits your organization’s needs.
What Is Leapsome?
Leapsome is a cloud‑based employee learning and performance management system designed for inclusive reviews, goal management and skills evaluation. Its core mission is to help employees grow while aligning their work with organizational objectives. According to independent reviews, the platform automates administrative tasks and allows HR teams to create custom workflows.
It combines performance reviews, continuous feedback, goal tracking, engagement surveys and learning tools into a single hub, reducing the need for multiple disconnected systems.
Leapsome’s target users are mid‑sized companies that want to formalize performance processes and foster continuous feedback and development. Typical users include technology firms, consulting agencies and healthcare organizations where ongoing feedback and goal alignment are critical. It can also support small businesses, though they may find the setup and cost less attractive compared with leaner alternatives.
Key Features of Leapsome
Leapsome offers a broad feature set covering performance, engagement and learning. Here’s a breakdown of its core modules:
1. Performance Reviews & 360° Feedback
Leapsome’s performance management tools centralize reviews and allow companies to run flexible cycles – quarterly, semi‑annual or continuous. Customizable templates support 360‑degree evaluations and one‑on‑one check‑ins.
Automated reminders keep managers on schedule, and the system consolidates feedback from multiple sources into a single view. This helps HR teams and managers avoid scattered spreadsheets and ensure consistency across departments.
2. Goals & OKRs
Goals in Leapsome follow the Objectives and Key Results (OKR) framework. Employees and managers can set individual and team objectives, connect them to wider company goals and track progress using visual dashboards.
3. Continuous Feedback & Recognition
Beyond scheduled reviews, Leapsome encourages real‑time feedback. Managers and peers can give quick praise or constructive suggestions throughout the year, fostering a culture of ongoing improvement.
4. Engagement Surveys
Leapsome includes engagement and pulse survey tools with psychologist‑designed templates. HR teams can run onboarding, pulse or exit surveys, measure employee sentiment and benchmark results against industry standards. The platform also offers heat‑map reporting to pinpoint areas of concern.
5. Learning & Development
The platform features a content library for creating and assigning learning modules, onboarding courses and career paths. Employees and managers can plan development journeys and track progress towards skill gaps.
6. People Analytics & Reporting
Leapsome’s dashboards aggregate performance, engagement and goal‑progress data. Reports include skill‑gap analysis, heat‑maps and attrition risk indicators. These insights help HR leaders make data‑driven decisions about talent management and identify emerging issues.
7. Integrations & Security
Leapsome integrates with productivity and communication tools like Slack, Microsoft Teams and Google Workspace. It also connects with leading HRIS systems to sync employee data. Security features include SSL encryption, AES‑256 data protection and optional two‑factor authentication, ensuring sensitive information is protected.
Leapsome Pricing in 2025
Pricing is a common question for HR leaders evaluating Leapsome. Independent analyses show that Leapsome pricing starts at about US$8 per user per month. The platform offers a free trial so prospective customers can test its features before committing.
Leapsome’s pricing model is modular which means, the cost increases when additional features (such as engagement surveys or learning tools) are added. Pricing tends to be competitive for mid‑sized companies but can become expensive for smaller teams, especially when considering add‑ons and setup time. There is no free tier beyond the trial, so organizations must commit to paid plans for continued use
[Source: selecthub.com]
Pros & Cons of Leapsome
As with any software, Leapsome offers notable strengths as well as drawbacks. Understanding these helps determine whether it aligns with your needs.
Pros
- Supports employee growth and development: Leapsome helps track performance and create development plans, ensuring employees have clear growth paths and skills development opportunities.
- Customizable review templates and flexible cycles: The platform allows HR teams to tailor review questions and cycles to fit company needs.
- Promotes a feedback culture: Continuous feedback and recognition tools encourage regular communication, praise and coaching.
- Goal alignment: Integrated OKR functionality connects individual goals with overarching company objectives.
- Comprehensive engagement surveys: Pulse and engagement surveys with psychologist‑designed templates help measure employee sentiment and surface actionable insights.
- Data‑driven analytics: Dashboards and reports provide visibility into trends in performance and engagement, enabling data‑driven decisions.
[Source: selecthub.com]
Cons
- Limited customization for large enterprises: Some reviewers note that Leapsome’s customization options may not be robust enough for very large organizations or complex processes. [Source: selecthub.com].
- Learning curve and setup time: Implementing Leapsome can require significant configuration, and managers may need time to learn the system [Source:peoplemanagingpeople.com].
- Time‑consuming meeting management: The meeting module can be cumbersome compared to specialized meeting tools [Source: selecthub.com].
- Restricted integrations: While Leapsome integrates with major tools, some users cite limited options for custom integrations and no native integration with Asana [Source: selecthub.com].
- Limited mobile optimization: The platform is less optimized for mobile devices, which may impact adoption by frontline or field workers [Source: selecthub.com].
- Survey editing limitations: Deployed surveys cannot be edited, which may hinder agile feedback processes [Source: selecthub.com].
Who Should Use Leapsome?
Leapsome is best suited for growing organizations that want to formalize performance processes and encourage ongoing feedback. It works particularly well for:
- Mid‑sized companies (50–1,000 employees): These organizations benefit from structured reviews, development plans and engagement surveys without needing enterprise‑level customization.
- Knowledge‑driven industries: Technology firms, consulting agencies and professional services value the continuous feedback, goal alignment and development paths that Leapsome provides.
- Organizations with remote or hybrid teams: Integrated feedback and recognition tools help distributed teams stay aligned and feel valued within organizations.
Leapsome may be less suitable for very small businesses on tight budgets or large enterprises with highly complex workflows, which may require more customization than the platform offers.
Leapsome G2 Reviews
Average Score: 4.7–4.8/5
Alternatives to Leapsome
If Leapsome’s pricing, learning curve or feature set doesn’t align with your needs, several alternatives may fit better. The most notable are described below.
ThriveSparrow – A Modern Alternative
ThriveSparrow is a people experience platform built to help organizations measure engagement, recognize employees and align goals. It’s particularly attractive for small and mid‑sized businesses that need comprehensive capabilities without the complexity or cost of enterprise software.
Check out the detailed ThriveSparrow vs. Leapsome feature comparison
In summary, ThriveSparrow delivers engagement, recognition and performance tools in a simple, affordable package—making it a strong alternative to Leapsome for companies that want value without the steep learning curve or high cost.
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BambooHR
BambooHR is an all‑in‑one HR platform with an emphasis on core HR functions like applicant tracking, onboarding, time off and payroll. While it includes basic performance and engagement tools, its strength lies in HR administration. It’s a good choice for small businesses seeking a complete HRIS with simple review processes.
Workday
Workday provides a robust human capital management (HCM) suite suitable for large enterprises. It combines HR, payroll, analytics and talent management into one platform. Workday is highly customizable and scalable but also more expensive and complex than Leapsome or ThriveSparrow.
15Five
15Five focuses on continuous feedback and engagement. It offers weekly check-ins, recognition features, and OKR tracking to keep employees aligned and managers informed. It’s best suited for organizations that want simple, consistent tools for employee performance and communication.
CultureAmp
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CultureAmp specializes in engagement surveys and advanced analytics. The platform helps HR teams measure sentiment, identify problem areas, and act on employee feedback. It’s ideal for companies that want deep insights into engagement trends without needing a full performance management suite.
Final Thoughts
Leapsome delivers a comprehensive set of tools that bring performance reviews, goal management, engagement surveys and learning into one system. It shines in helping mid‑sized companies structure their review processes, align goals and nurture continuous feedback. However, the platform has limitations—customization gaps, a steep learning curve and costs that can climb as you add features.
If you’re looking for a more approachable alternative with flexible pricing and strong engagement and recognition capabilities, ThriveSparrow stands out. It provides pulse surveys, recognition programs and performance tracking in an intuitive interface, all at a lower cost—making it ideal for small and growing teams.
Ultimately, your choice should reflect your company’s size, culture and budget. Carefully assess whether Leapsome’s feature depth justifies the investment or whether a leaner platform like ThriveSparrow better suits your needs.
Ready to explore a modern people experience platform? Try ThriveSparrow free for 14 days and see how it helps you create a culture of engagement, recognition and growth.
FAQs
1. Is Leapsome suitable for small businesses?
Leapsome can support small teams, but the pricing and setup process may feel heavy compared to leaner alternatives. For very small businesses, platforms with simpler onboarding and lower costs (like ThriveSparrow) may be a better fit.
2. How much does Leapsome cost in 2025?
Leapsome pricing starts at around $8 per user per month, with costs increasing as you add more modules such as engagement surveys or learning tools. There is a free trial, but no free plan beyond that.
3. What are the limitations of Leapsome?
Some users report a steep learning curve, survey editing restrictions, limited mobile optimization, and fewer integration options compared to competitors. Large enterprises may also find its customization options limited for complex workflows.
4. Who is Leapsome best for?
Leapsome works best for mid-sized companies (50–1,000 employees) in industries like technology, consulting, and healthcare. It’s ideal for organizations looking to formalize performance processes and foster a culture of continuous feedback.
5. What are the best alternatives to Leapsome?
Top alternatives include ThriveSparrow (engagement, recognition, OKRs at affordable pricing), BambooHR (HRIS focus), Workday (enterprise HCM), and 15Five/CultureAmp (continuous feedback and engagement).
