Case Studies

How EnAble India made performance reviews accessible & inclusive for all

enAble India Logo
What they love about us
Visually accessible feedback forms
Visually accessible feedback forms
360-degree performance reviews
360-degree performance reviews
Seamless intuitive reporting
Seamless intuitive reporting

EnAble India is a nonprofit organization based in Bengaluru that empowers persons with disabilities (PwDs) to live dignified, independent lives through employment and training. They support individuals across all 21 disabilities identified by the RPwD Act, 2016, and more. As their programs scaled, they needed a performance management system that matched their mission: accessible, inclusive, and scalable.

Industry
Non-profit Organizations
Company size
51-200 employees
Headquarters
Bangalore, Karnataka
Founded
1999
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Industry
Non-profit Organizations
Company size
51-200 employees
Headquarters
Bangalore, Karnataka
Founded
1999
"ThriveSparrow gave us exactly what we needed – an accessible platform where everyone could participate, share honest feedback and trust the system. It’s helped us complete reviews faster and brought real fairness into the process."
Tanmoy Chakraborty
Tanmoy Chakraborty
Associate Director and HR Head, EnAble India

HOW WE CHANGED THEIR STORY

The challenge: Building a feedback system that everyone could access

Before ThriveSparrow, EnAble India ran into a few major roadblocks:

  • Unstructured review process – Feedback was manual, inconsistent and often delayed.
  • Lack of accessibility – Many tools weren’t usable by visually impaired employees, creating a huge barrier.
  • Biased evaluations – Managers could see self-scores, influencing how they rated team members.
  • Too much manual effort – Each cycle took months from training users to chasing responses. It required multiple follow-ups and manual consolidation.


The solution: An inclusive and easy-to-use platform

ThriveSparrow helped EnAble India transform the entire experience:

The impact: The impact: Faster cycles, more trust, better insights

Here’s what changed after they went live with ThriveSparrow:

  • Review cycles shortened by over 60% – The review period was cut from roughly 14 weeks down to just 5–6 weeks.
  • Trust in the process – Employees felt heard and valued, knowing that their performance was being reviewed fairly and confidentially.
  • Deeper development conversations – Reports gave real insights that helped people reflect, grow and understand how they’re perceived across the org.

A standout experience with ThriveSparrow

What impressed EnAble India most was ThriveSparrow’s willingness to adapt and support. Whether it was last-minute requests or collaborating on accessibility improvements, the team made it easy to get up and running.

The bottom line: Inclusive reviews, faster cycles and happier teams

Before ThriveSparrow, EnAble India dealt with time-consuming, biased, and inaccessible reviews. Now, they run fast, fair and feedback-rich performance cycles, empowering every employee, no matter their ability.

Be the next customer success story with ThriveSparrow.
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