How FalconViz cut review time by 50% and improved feedback with ThriveSparrow

HOW WE CHANGED THEIR STORY

The challenge: Manual performance reviews were inefficient and time-consuming

‍Before implementing ThriveSparrow, FalconViz relied on a manual performance review system that presented several challenges:

• Time-consuming processes: Managers spent hours tracking and reviewing employee performance, leading to inefficiencies.

• Lack of structured feedback: Employees received feedback only from their direct managers, limiting perspectives on performance.

• High administrative burden: HR had to coordinate reviews manually, making it difficult to scale as the company grew.

• Limited insights: The manual system lacked structured reporting, making it challenging to analyze trends and improvement areas.

The solution: Adopting ThriveSparrow’s 360-degree performance assessments

To address these challenges, FalconViz implemented ThriveSparrow’s 360-degree performance review module, which provided a more scalable, inclusive, and efficient way to gather feedback across teams.

Key reasons for choosing ThriveSparrow

Multi-rater feedback

Employees received insights from peers, managers and cross-functional collaborators for a more holistic evaluation.

User-friendly assessment setup

HR could easily create and customize assessments with minimal training.

Automated tracking and reporting

Eliminated manual data collection and provided real-time insights into employee performance.

Flexible feedback adjustments

HR could modify questions and assessment criteria based on evolving company needs.

The impact: Improved efficiency, reliability and user experience

After switching to ThriveSparrow, FalconViz saw immediate improvements.

• Faster evaluations: Performance assessments were completed in significantly less time compared to the manual system.

• More accurate feedback: Multi-source input reduced bias and provided employees with valuable perspectives.

• Professional insights: Advanced reporting features, such as heatmaps and blind-spot identification, helped HR and leadership make informed decisions.
• Improved employee development: Employees could better understand their strengths and areas for improvement through structured feedback.

A standout experience with ThriveSparrow

Beyond the platform’s capabilities, FalconViz appreciated ThriveSparrow’s exceptional customer support. From onboarding to troubleshooting, the ThriveSparrow team provided continuous guidance to ensure a seamless transition.

Conclusion

FalconViz’s old performance review process was slow, time-consuming, and lacked structure. Now, with automated assessments, multi-rater feedback, and real-time reporting, the company has transformed its approach, cutting performance review time by 50%, improving accuracy, and empowering employees with actionable insights.