How Uniting streamlined leadership development with 360° feedback

HOW WE CHANGED THIER STORY

The challenge: Limited tools, heavy admin and a growing leadership pipeline ‍

Before adopting ThriveSparrow, Uniting faced multiple roadblocks in scaling their leadership development program:

• Manual assessments were unsustainable – Tools like SurveyMonkey and Microsoft Forms lacked automation, making it impossible to run structured 360° feedback at scale.
  
• Reporting took weeks – Manually building 200 individual reports for 100+ leaders was forecasted to be time-consuming and error-prone.
  
• Budget and feature constraints – CultureAmp was too expensive, and other tools within budget didn’t offer polished, professional output.
  
• High admin overhead – Nominations, email sends, and follow-ups required constant coordination.
  
• No feedback loop for growth – They needed a repeatable way for leaders to reflect, assess, and improve based on real feedback.
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The solution: 360° feedback designed for insight and ease

To overcome these hurdles, Uniting adopted ThriveSparrow’s 360° feedback module within their McKinsey-supported A2E Lead program:

Key reasons for choosing ThriveSparrow

Manual assessments were unsustainable

Tools like SurveyMonkey and Microsoft Forms lacked automation, making it impossible to run structured 360° feedback at scale.

Reporting took weeks

Manually building 200 individual reports for 100+ leaders was forecasted to be time-consuming and error-prone.

Budget and feature constraints

CultureAmp was too expensive, and other tools within budget didn’t offer polished, professional output.

High admin overhead

Nominations, email sends, and follow-ups required constant coordination.

No feedback loop for growth

They needed a repeatable way for leaders to reflect, assess, and improve based on real feedback.

The impact: Scalable leadership development and better conversations‍

With ThriveSparrow, Uniting achieved:

• 75% reduction in setup and admin time – What once was forecasted to take a month now takes a week or less.
  
• 200+ reports delivered effortlessly – Across multiple cycles, without the need for manual creation.
  
• Deeper development conversations – Leaders now bring their reports to 1:1s and mentoring sessions to guide their growth.
  
• A culture of reflection – Feedback is now part of the development journey, not just an isolated event.
  
  

A standout experience with ThriveSparrow

Beyond the platform, what stood out to Jessica was the combination of strong functionality and truly dependable support

The bottom line: From manual feedback to scalable development at Uniting

Before ThriveSparrow, running 360° assessments was slow, manual, and unscalable. Now, with automation, professional-grade reporting, and easy admin, Uniting has turned feedback into a powerful tool for leadership development, helping leaders see where they are and who they can become.