Did you know that disengaged employees cost organizations around $450-$550 billion each year? [Source: Haiilo]
Disengaged employees can be often identified by their lower levels of motivation and a low passion and drive to achieve the best outcomes at work. This is something that organizations must try and reduce. In addition to controlling the heavy toll of disengagement on a company's costs, prioritizing employee engagement leads to a happier and more productive workforce.
But what are the drivers of employee engagement? What are the factors affecting them?
Let's look at it a little bit more in detail.
If you're already familiar with what employee engagement is, we recommend you skip this section and move along.
Employee Engagement is defined as the level of commitment and dedication an employee shows towards their work. An engaged employee is someone passionate and purpose-driven and gives their all towards achieving the organization's goals.
What Do Drivers of Employee Engagement Mean?
Employee engagement drivers are the factors or elements that influence and impact the level of engagement that employees have at their work. Understanding these drivers is crucial for organizations to shape and refine the work environment and consequently the employee experience.
Here are the only 12 drivers of employee engagement that organizations need to guide their engagement strategies to improve the overall culture and reduce turnover.
- Career development opportunities
- Autonomy at work
- Purpose-fulfilling work
- Work-life balance
- A managerial leader
- Job security
- Team dynamics
- Company culture & values
- Wellness programs
- Innovation and creativity
- Employee voice
Let's break down each of them.
Recognition is a big part of reinforcing a positive work culture within the organization. When employees are recognized for their achievements, their morale increases, along with their motivation to perform better at work. Employees who are recognized are 63% more likely to stay at their current job. [Apollo Technical]
Furthermore, organizations with recognition experience 14% higher engagement, productivity, and performance than those without. [Deloitte]
2. Professional development opportunities
Employees value it when organizations offer and invest in employees' skills and career development. 55% of employees consider career growth and opportunities to be more important than their pay-grade while choosing their career. [Zippia]
When organizations invest in the growth of employees, it nurtures a sense of assuredness in them. And highly skilled and trained employees bring out the best performance that they can.
Getting access to training and development opportunities also boosts employee morale and keeps them engaged at work. According to Zippia, 68% of employees prefer to learn and train on the job.
Employee autonomy can be simply defined as giving employees full control of their work. It helps them feel a strong sense of ownership at work. Employees tend to perform better and approach their work with a positive mindset when they are given full autonomy at work.
Moreover, allowing employees to make their own decisions at work bridges a sense of trust between them and the employer. It essentially tells an employee that the organization trusts them enough to make their own decisions and deliver quality work.
4. A sense of purpose at work
Having meaningful work makes employees feel motivated and driven every day. When their objectives are aligned with the goals of the organization, there's simply no obstacle to their engagement levels. Employees want to be recognized for who they are and how they contribute towards a common goal. This induces a shared sense of purpose and boosts engagement.
5. Work-life balance
Work and personal time are two sides of the same coin. Promoting an equilibrium between the two is key to creating a positive work-life balance.
A 2023 report by Randstad found that 94% of employees prioritized work-life balance. Additionally, it revealed that 61% of people wouldn't accept a job if it disrupted their work-life balance.
A poor work-life balance can employee burnout and can demotivate them. This will also lead them to be more disengaged at work. This leads to employees being more happier and engaged at work.
8-hour work shifts, work-from-home options, ample vacation days, earned leaves, and a comfortable work environment are all good examples for an organization to implement. It can boost an employee's drive to show up to work daily and give it their all.
6. A manager who guides and leads
Having a manager who just assigns tasks isn't enough. Effective managers are those who mentor and guide, providing consistent guidance, recognition, and feedback. This approach fosters a collaborative and trusting atmosphere, significantly influencing team engagement. In fact, a manager's style and approach can account for up to 70% of the variance in team engagement levels. Therefore, a manager who skillfully balances leadership with mentorship plays a crucial role in driving employee engagement and overall team success.
7. Job security and stability
Employees who feel secure in their roles are more likely to be engaged. According to a study by Gallup, researchers found that engagement decreases by 37% among employees who feel insecure about their jobs.
When managers or supervisors offer their support and are open and approachable, it can ease employee stress and improve engagement. Another key finding in the same study found that engagement increases by 13% for employees who have a supportive supervisor.
8. Team dynamics
Healthy team relationships and a sense of belonging can drive engagement. Including how teamwork and collaboration contribute to a fulfilling work environment could enrich your blog.
More than 50% of employees rely on collaboration, and 75% of them rate teamwork and collaboration as important.
Therefore, these statistics underscore the link between teamwork and engagement, making it a key driver of employee engagement.
9. Company culture and values
Aligning a company's culture with individual values can significantly enhance employee engagement. Following are some of the ways that you can implement this:
- Onboarding: Ensure new hires are welcomed and integrated smoothly into the company culture. This sets the tone for their entire journey with the organization.
- Ongoing training and development: Offering continuous learning opportunities helps employees grow professionally and feel valued.
- Proper tools and resources: Equip your employees with the necessary tools and resources they need to perform their tasks efficiently. This demonstrates the company’s commitment to employee success and well-being.
- Regular feedback and coaching: Managers providing consistent feedback and coaching help nurture a supportive environment where employees feel guided and appreciated.
10. Employee wellness programs
There are many benefits to supporting and encouraging employee wellness at the workplace. Wellness programs help
- Improve employee health
- Increase productivity
- Reduces absenteeism and stress
- Improves teamwork
According to Zippia, 80% of employees whose employers are engaged in their wellness say they enjoy work. This concludes the fact that wellness programs contribute to employee satisfaction at work.
11. Innovation and creativity
Opportunities for employees to be creative and innovative in their roles can increase engagement. To put it simply innovation drives engagement, and in turn, engaged employees contribute to innovation.
- Engaged employees excel at recognizing a problem: Highly engaged employees are proactive in identifying workplace issues and problems. They can address problems and go beyond their primary responsibilities.
- They can develop solutions: When employees are in a supportive environment, their innovative ideas are encouraged. Hence, this increases their engagement, and they become less hesitant to suggest novel ideas.
- They actively seek support: Engaged employees non-hesitantly seek support from internal networks to solve problems, gain support for ideas, and develop new concepts.
- They overcome failure to implement working solutions: When employees are in a supportive culture that sees failure as a necessary step for innovation, problem-solving becomes easy for them. This also results in enhanced employee engagement.
12. Employee voice
Encouraging employees to express their thoughts and ideas is a vital aspect of employee engagement. Creating channels where employees can voice their opinions ensures they feel valued and heard.
Regular forums, suggestion boxes, and digital platforms for feedback are all ingenious ways of listening to employees.
Encouraging open dialogue about workplace policies, projects, and company direction makes employees feel more connected and invested in the company's success. Such a culture can lead to increased job satisfaction and a more engaged workforce.
We've discussed several drivers of employee engagement. Now let's go over some tips that you can implement and apply to ensure maximum effectiveness of employee engagement drivers.
1. Collect regular feedback and act on it
Utilize employee surveys regularly to collect employee feedback anonymously and act on the feedback. Collecting feedback on a regular basis allows you to stay on top of any concerns that employees might have, and equips you with preventing any issues before they arise.
One-on-one meetings and focus groups are other excellent means by which you can collect feedback. However, surveys are the best method for collecting feedback anonymously. Ensuring anonymity with surveys reassures employees to provide honest and transparent feedback.
Make employees feel heard and valued during the decision-making process.
In instances where employees aren't a part of the decision-making process, keep them in the loop and communicate the reason and purpose of new decisions made. This is the kind of transparency that employees need, which helps build trust and a shared sense of purpose among them.
3. Offer regular manager support
Employees feel valued and motivated when managers offer regular support and frequently check in on them. Being a mentor and showing support to their teams are all good qualities that every manager has.
This not only fosters a culture of trust and respect but also increases engagement. Employees who receive regular support and guidance from their manager will want to show up to work regularly and will perform at their best.
4. Recognition goes a long way
A simple appreciation of an achievement, big or small, can boost an employee's morale. It also reinforces a sense of accomplishment and motivates them to pursue further achievements.
Consistently appreciating and applauding their efforts, develops a sense of loyalty and attachment to the company.
It doesn't matter if it is a simple thank-you or a pat on the back; whether it is a monetary or a non-monetary reward, a simple and thoughtful one, can appear as generous. You can also add some fun awards to the mix to stir things up and bring more smiles to the workplace.
It isn't just about saying 'good job', but also about making them feel seen and appreciated.
5. Promote an inclusive space
Allowing employees to share their thoughts and concerns freely and openly can help employees feel like a part of the team and not feel secluded. Promoting such an environment where employees can comfortably communicate their thoughts and concerns, can enhance their engagement levels.
Ideally, everyone should feel comfortable expressing themselves.
6. Provide professional development opportunities and promotions
Offer mentorship and training opportunities to employees who want to upskill themselves and contribute more to the organization. Use one-on-ones and feedback surveys to come up with individual development plans. Additionally, identify the top performers in your organization and look for opportunities to help them grow. This can be in the form of them undertaking more challenging projects or giving them a promotion.
7. Create engaging activities
Plan to include games and activities on a weekly or monthly basis to help employees relax for some time at work. You can start a 'fun Friday' theme at the office where employees can participate in fun activities for an hour or two. This is a great way for employees to relieve work stress and have a little bit of fun.
Dress-up Fridays, quizzes, and afternoon trivia are other excellent ways to engage employees.
Whether your employees are working remotely, or at the office, there's always something for everyone. For example, GitLab, which has one of the largest remote workforces in the world, encourages their employees to get on virtual calls with others occasionally and talk - called 'Virtual coffee breaks.'
8. The right tools and workspace
Ensure your employees have all the right tools with them to remain productive and efficient.
For example, Chat platforms like Slack and Google Chat,
Collaboration tools like Google Docs and Sheets, and,
Project Management tools like Jira and Trello, help employees collaborate effortlessly and complete tasks on time.
A comfortable workspace and atmosphere contribute to an employee's engagement as well. Proper lighting conditions, clean ventilation, AC, and a comfortable chair are some of the important parameters that make up a good workspace.
9. Show that you care
As an organization, showing that you care about your employee's well-being and happiness apart from just the bottom line will elevate your company's face as a good place to work. It can increase your company's reputation as a socially responsible company, something that is valued by the vast majority of millennials. If you do this right, you'll be the most preferred employer among many others who follow suit.
10. Understand engagement by conducting regular engagement surveys
As we've already discussed, employee surveys conducted regularly give you valuable insights into their engagement levels, and the feedback from the surveys can be used to guide your engagement efforts in the right direction.
For example, ThriveSparrow offers a range of comprehensive surveys to help you monitor your employees' engagement, and generates detailed reports that provide a clear picture of your team's pulse.
ThriveSparrow's research-backed question banks let you create and share employee engagement surveys in under 2 minutes.
The platform gathers feedback and makes it anonymous, therefore encouraging honest and transparent feedback from employees. Moreover, the platform's heatmaps give top executives a clear overview of engagement levels across departments.
Try ThriveSparrow today, conduct regular engagement surveys with just a few clicks, and drive your engagement efforts seamlessly throughout your organization.
Let's explore a popular theory on the dimensions of employee engagement. Kahn's theory of employee engagement revolves around three key dimensions:
- Physical engagement
- Cognitive engagement
- Emotional engagement
Following his research paper on 'Psychological Conditions of Personal Engagement and Disengagement', Kahn defined the dimensions of employee engagement as follows;
This dimension talks about the physical and mental efforts of employees as they go about their jobs. According to Kahn, increased feelings of confidence with high engagement at work.
This dimension involves the understanding of the organization's vision and strategy. Kahn theorized that a profound understanding of the vision, and an attachment to one's work along with increased knowledge brought about more creativity and confident decision-making.
This dimension talks about emotionally engaged employees having positive feelings towards their job and channeling those feelings into their work. They're more likely to be more invested in their jobs and experience greater job satisfaction.
However, a lot of time has passed and Kahn's theory may not be relevant in 2024, as there was further research conducted on this. This is just a basic breakdown of the various dimensions of employee engagement.
Refine and Uplift Your Employees' Engagement
Organizations must keep a note of all these drivers of engagement and utilize the tips to enhance engagement. Having a sense of purpose at work, and obtaining regular feedback, recognition, and autonomy are some of the main drivers of engagement.
There are many ways to collect feedback and refine the employee experience. However, the best way to do so is with surveys, and a survey platform is best at collecting feedback and organizing it into reports, giving managers and top executives key insights into employee engagement.
Learn more about ThriveSparrow's employee engagement solution and use the data generated to visualize and guide your engagement efforts.